Laptop Considerations

Expectations

Extend Program

How-To (Help Documentation)

ICTS - Home

Overview - ICTS Laptop Program focus Updated 01-02-2009 01-02-2009      The Online Terms and Conditions 01-02-2009 The Extend Program is an extension of the MS Laptop Care Program and provides the ability for; - assistance for configuration of Home networks - installation and configuration for educational software and hardware Updated information has been published for 2008 and is available on theExtend Program page. 13-02-06 Laptop Program How-To information published including How-To for home networking. ICT Services (ICTS) provides an 'end-to-end' laptop program which includes the purchasing of the required laptop for the program, warranty, insurance package, laptop configuration for Kristin use and an on-site ICTS Support Centre which handles all laptop support. Within this section of our website you will find information on the following; - Laptop Considersations: what does Kristin consider when selecting laptops for the Laptop Program - Expectations: what to expect from Kristin and what is expected from students and parents (also see our ICTS Support page for general service and support information) - Extend Program: extending the use of student laptops when away from school - How-To: basic how-to information and help documentation including a small Frequently Asked Question (FAQ) list. If you have questions, please contact ICTS Support. Program Schedule (approximate, varies year to year) Mid-Late June:         New Students to Kristin - New student welcome letter with ICT information. Late October:         Middle School Laptop Parents Evening, with curriculum demonstrations. Early November:         Laptop Orders Made Mid-Late January:         Kristin specific laptop configurations 2nd Week, Term 1:         Laptop handouts to students Laptop Program Benefits There are a number of key laptop program benefits which are not available outside the laptop program and which are requirements for our laptop use. These include; - Pre-selection of the laptop model which meets Kristin's educational and technical requirements (including specific networking and power requirements) - Availability of an extremely competitively priced laptop. - Inclusion of hardware support program and warranty coverage for the laptop. - On-site Kristin ICT Support Centre as a first point of contact for all student laptop servicing. - Laptop insurance package. This is an important aspect to the program for accidental damage and travel which the warranties do not cover. This insurance packages are fix-priced with low excesses without premium increases. The 2004 insurance program includes a 24hr turn-around on processing claims. - Access at Kristin to the Laptop Status website to allows students to review the repair status of student laptops. This website will be further developed to allow students to view the history of their laptop repairs. - Ensures students have the tools and access they need for the Middle School curriculum. Laptop Matrix 2009 Two laptop models are in use for the Middle School Laptop Program Lenovo ThinkPad R400, introduced 2009 Lenovo ThinkPad R61, introducted 2008